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4565 Ruffner Street Suite 210
San Diego, California 92111
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 Ultra Home Care BBB Business Review

October 2, 2013

To All,

My timing and decision to call Ultra Home Care Referral Agency was impeccable as was Ultra Home Care's response to my need. Before I knew it, Cindy (Registered Nurse) was at my home providing the care I needed. After 7 days, the issue was resolved and there was no longer a chance of being hospitalized.

My sincere thanks to all that participated in helping me. Should I need assistance in the future, Ultra Home Care will be my first call!

Again, Thank you.


Bob B.

San Diego / Linda Vista

January 10, 2013

Dear Ultra Home Care,

I really enjoyed working with Ultra Home Care. They were able to work through several difficult situations. Management and staff were very responsible and responded immediately to our calls and concerns 24/7.

The Caregivers were very qualified and genuinely cared for my mother. Several stayed with her for extended periods of time and became great companions. My thanks to the entire staff for making it possible for my mother to continue to live in her home next to her duck pond.

My Best Regards,

Will L.

San Diego

December 03, 2012

Dear people at Ultra Home Care,

     After talking to several Home Care Agencies, we selected UHC to help us with our mother's care. We could not have made a better choice. The professionalism of the personnel at UHC was outstanding. They worked closely with our family to find just the right caregiver Elizabeth L. They also provided the assistance we needed to utilize mother's insurance.
Our caregiver, Elizabeth was truly a blessing. My mother received the very best of care in a loving and always cheerful manner. Her knowledge of elder care, her professionalism, her excellent communication skills helped our family immensely. We would recommend UHC to anyone seeking help with a family illness.

Dudley, Richard and Linda B.

Bonita, San Diego

November 02, 2012

Dear Ultra Home Care,

     This is the second time I've used Ultra Home Care and I've been very pleased with the services both times. Your response time is excellent and the few times you needed to send a substitute, It was done promptly. Everyone I contacted in the office was helpful and friendly. The caregivers (Cindy and Destiny) referred to me were excellent. They kept things running smoothly and promptly handled all tasks and requests. Both were able to work without supervision. Ask and it was done. I can highly recommend both. I can also highly recommend Ultra Home Care to others (and in fact, I have) and without a doubt I would use your services in the future if needed.

Joan L.

San Diego

October 23, 2012

Dear Ultra Home Care,

     My brother, Niel initially chose UHC for our mom since I live in Idaho and Mom was in Encinitas. Sometimes, it took several Caregivers in order to find a good match for Mom. We appreciate your continued efforts to find excellent caring, caregivers for Mom. We have grown to see some as almost "family" to us we have cared for and appreciated them so much. Mark Anthony, we have been grateful for the ones that we have enjoyed for years! Thank you -- I will recommend your care business to others.

Alasya N. West


August 22, 2012

Dear Ultra Home Care,

I want to thank you for providing excellent care and comfort to my sister who was stricken with ALS. We were referred to your company by the ALS Society, Vinnilla provided excellent service and care for my sister. She provided me with updated status reports and was always there when we needed her. I cannot imagine receiving a better quality of care and service.


Mike P.

La Mesa


June 26, 2012

Dear Ultra Home Care,

Over the past 14 years I have interviewed, used and spoken to several different agencies and none has given the personal touch that your organization has provided. From the administrators, office staff, down to caregivers, I felt everyone had a personal interest in my well being. I will not hesitate to use your service and to recommend it in the future.


Patrick R
Rancho Bernardo

Feb 20, 2012

Dear Ultra Home Care,

I spoke to and interviewed other agencies but went with UHC due to your care coordinator's professionalism, strength in explaining the process, calm and caring demeanor and prompt follow-up. Similarly, Julie, our caregiver, impressed us with her excellent interpersonal skills and kind caregiving.

The need for assistance was unexpected and we need help on short notice - UHC was able to mobilize quickly. For all these reasons, we are grateful to UHC and will use its services in the future as well as freely recommend it to others.


Norrie Freitas

San Diego

July 18, 2011

Dear Ultra Home Care,

What a pleasure it has been to work with Mark, Andy and Ryan while your agency provided Max Caregiver Services. Thank you for always being open, willing and available to help when needed, especially with last minute calls for caregivers. You all were always very positive and upbeat, always providing quality and qualified caregivers and addressing issues in a timely manner.

Your services were of great value the last year and very much appreciated. I would definitely recommend you to anyone needing a caregiver for their loved one. Thanks again!! In much gratitude!


Nayeli Y.


July 10, 2011

Dear Mark,

Thank you for your prompt and professional service. Ultra Home Care provided a wonderful service for my father. Lizette provided transportation and supervision so my father could spend time walking and enjoying fresh air at Lake Murray. Everyone at Ultra Home Care was kind and caring. I will definitely use your services again if the need arises.


Sharon F.

Lemon Grove

June 17, 2011

Dear Andy,

I wanted to thank your company Ultra Home Care for being here when my family needed you. My mother's illness came on very quickly and since she had always lived on her own, there was no planning for "what if." I appreciate the quickness you had in providing us with a caregiver. I want to thank Elizabeth for coming on short notice and helping my brother and I take care of my mother. It was not an easy task for her, since my brother and mother were not use to having a stranger in their home. But, Elizabeth was patient and accommodating in this situation. She was also easy going and very caring toward my mother.

Thank you,

Patricia M.

San Diego

June 9, 2011

To Ultra Home Care,

I would like to thank you and the ladies, Teresa  and Elizabeth for giving my husband the best care ever. I came home and found him well & happy! If the need comes again, I for sure would use Ultra Home Care. I will recommend you. God Bless and Thank you again.

Margaret & John G.

April 13, 2011

Dear Ultra Home Care,

I want you to know that I truly appreciate the help I received from Ultra Home Care from the time you came to meet with me at the nursing/rehab center through Cindy’s last day with me. I had never been in a situation where I had to arrange for help for myself. It was uncharted territory for me and you made me comfortable during our interview, Andy. You were thorough, answered all of my questions and reassured me. Ultra Home Care also provided care on short notice. Thank you.

And you sent me Cindy! She was a perfect fit. She was always on time - or early. She did all that I asked and volunteered to do more. As I became able to do more for myself, she graciously pulled back. She was also a wonderful cheerleader. She encouraged me to try harder. She pushed me to eat when I was having trouble gaining weight and she cheered me on when I accomplished something new. She not only kept everything going for me, her help reassured my family that I was OK and they didn’t have to worry about me.

I can recommend Ultra Home Care and Cindy without reservation.

Many Thanks,

Joan L.

Mission Bay

January 3, 2011

Dear Mark,

I want to thank you for your response to my unusual needs. You and your staff provided the flexibility I needed to be able to get my mother to her grandson's wedding. I also need to thank you for sending Yvonne as the Caregiver. She attended wonderfully to our family’s needs and was flexible to the minor changes in our schedule. Should the need arise, I wouldn’t hesitate to use your services again. I also wouldn’t hesitate to recommend your company to others.

Thanks again,

Leon Springer


October 3, 2010

Dear Ultra Home Care Staff,

     It was a pleasure working with an agency that was so responsive and accommodating to our needs during a most difficult time. Friends and family came to rely on the caregivers, and most all were the right fit. When an occasional caregiver didn't quite fit with the patient's needs or personality, you quickly made a change. Thank you for your kindness and gentle words. Everyone in the office were professional and exceeded my expectations.

Eileen W.

San Diego

July 18, 2010

Dear Ultra Home Care,

I wanted to let you know how much I appreciated having Cindy take care of my mom, Helen. I was the main family member there while Cindy was there so I am more aware than others what she did for mom. Cindy was always patient and kind to mom. Mom did not really want a "stranger" in the house at first, but it did not take long for Cindy to win her over and become a real friend to mom. On days mom woke up in a bad or sad mood, Cindy's arrival always cheered her up in a very short time. When mom had accidents, Cindy was not only patient and kind with her, but put her at ease. It would be impossible to list all the things Cindy did for us. She was invaluable to mom and to me! Please let Cindy know how much she was appreciated by mom and I. If there is anything I can do for her, let me know.


Linda Vista

July 14, 2010

Dear Ultra Home Care,

I just wanted you to know that you guys are the absolute best. Your knowledgeable staff and your fantastic caregivers are more than anyone could ask for. I recommend your company to anyone that will listen and I hope I have steered those that listened your way. Thank you so much for your services. Please don't change a thing - You guys are great as you are.

Charlie K.
Saugus, CA for
Frank in Escondido

March 29, 2010

Dear Ultra Home Care,

     Thanks very much for all the help your firm provided the past two years. The very happy result was that my mom was able to stay in her home with comfort and dignity: exactly what she wanted.

Again, Thanks to you all,

Barry in New York NY for his mother
Dorothy  in El Cajon

Dec. 12, 2009

Dear Ultra Home Care,

    I can't thank you enough for sending us Mercy and Khai. When I realized I could not give 'Pop' the extensive care he required, I didn't know what to do. His Case Worker suggested your firm and upon talking with and then meeting you, I began to feel less stressed.

Both 'girls' have been wonderful in respects to all of Pops needs. They cook, clean, do laundry and anything else that will make his life easier and more comfortable. I don't know what we will do without them. The past 6 months will be one of the highlights of his remaining time with us.

I have and will continue recommending your firm to anyone who may need in-home care. Again, I want to thank you for all you have done to make Pop's life so comfortable and stress free.


Bette H.
Howards Daughter-in-law

May 28, 2009

Dear Ultra Home Care,

It was a huge relief to find someone to care for our mother when she became ill very suddenly and could not be left alone. As we her children all live a fair distance away, we had reservations about doing business with you over the phone, but her concerns were allayed when we met our mother's caregiver, who was absolutely wonderful to mom. You were responsive and caring and we were extremely pleased with the quality and reliability of service. Mom is doing a lot better now, but we know who to call if we ever have another crisis.

Thank you!


June 18, 2009

Dear Ultra Home Care,

    Your caregiver Ann came to us on May 4, 2009. My husband suffered congestive heart failure and was hospitalized and in rehab for more than three weeks. I was unable to care for him by myself when he came home. Ann helped monitor his medications, feeding, exercises, blood pressure, and sugar. She helped during home therapy sessions and with doctor visits. She prepared his meals, did dishes, helped with laundry, made the bed, and ran errands for us. Ann has been a blessing to us. She helped us for seven weeks. My husband has progressed enough that I can again be his caregiver on my own. Thank you again for all of your help.

Jean M
San Diego

January 11, 2009

Dear Ultra Home Care,

I am writing a recommendation letter for Joan. Joan has been taking care of mom since about the middle of November on a three day weekend live-in shift. She has provided outstanding and compassionate care and is a wonderful asset to your home care business. She is reliable, cheerful, clean, and has a great sense of humor with mom. She remembers what she is told, patient, and yet very efficient. She works very well in communicating with our Case Manager and is attentive to Mom's needs and anticipates the needs.

We would like to have you give Joan recognition for her excellent care for Mom.

Thank you,

Alasya W.

December 15, 2008

Dear Ultra Home Care,

I'm writing to tell you that we are very happy with the health care person you have provided. She is consistently cheerful and optimistic through often difficult mornings with my mother. Alzheimers is challenging for any caregiver, but Christina is kind and patient and appears to take it in stride. That is the most important issue but not the only one. Christina is punctual and takes direction well. She's respectful and the house is clean. We believe Christina would make a nice addition to any family. This is a difficult time for any family and we appreciate your help. It's a pleasure working with you and we wish you and your loved ones a Merry Christmas. God bless you and yours.

Thank you,

Gina R.